WarmConnect provides hosted/virtual predictive & auto dialers for International Call Centers for Rs2/hr per agent with no setup charges, monthly minimum or contract. The ability to use cheap broadband connections and related services virtually eliminate startup time and cost. Upgrades and CRM integration make this a full contact center. Its capacity grows in easy steps from a minimum of 5 to a maximum of 440 agents.
Benefits of Hosted Dialer
|Low cost||10 seat dialer costs just Rs20/hour of use. Assuming an 8 hour shift for 22 days a month, it will cost you just 20x8x22=Rs3520 per month! Dialer has stop/start button in your web console.
|No investment||Just fund your account for the hourly rent and minutes and you are ready to go. We will also provide free training to your dialer administrator.
|Low setup time||Dialer can be ready for use in less than an hour. Also, since it can use readily available broadband connections you will not be delayed by the lengthy procedure of getting a leased line/T1/E1.
|High Scalability||Hosted Dialers scale from 5 to 440 agents (and more!) in easy steps and in a matter of minutes. This lets you start small and grow with your process.
||Cheap bandwidth||Hosted dialers can use cheap and readily available broadband connections instead of leased lines/T1/E1s that are bit-for-bit more expensive.
WarmConnect virtual dialers can be hosted out of more than 13 locations worldwide, ensuring lowest possible latency to the application. Dialer's location can be changed in minutes from your online console. The locations include:
- 5 locations in the USA